The Federal Reserve has warned banks that they will continue providing payment options online, despite reports the PPP loan system is under threat.
The central bank said Monday it expects to have a decision in a week or so on whether to keep providing PPP and payday loans online.
A recent report from the Federal Reserve Bank of New York showed that banks have received a steady stream of complaints about payday loans, with the number of complaints rising by nearly 80% from 2013 to 2014.
The bank’s latest report showed that payday loans had a total of $3.3 billion in total customer complaints in 2014.
About 7.5 million Americans received PPP or payday loans in 2014, the report said.
“This is a significant issue that we are closely monitoring,” Fed Chairman Ben Bernanke said in a press conference.
The Fed said that it’s currently working to identify the factors that are preventing the PPC from continuing to function.
The PPC, which originated in the United States in the early 1990s, was developed to help consumers who want to pay off credit card and mortgage debts online.
However, there are now concerns that the PPA could be used to get around the requirement that banks provide a balance on credit cards, mortgages, or auto loans.
That could make it easier for people to get money from payday lenders without having to show their income, which is often difficult for borrowers to do on a monthly basis.
According to the Fed, PPP lenders have seen a decline in loan applications in recent months.
The problem has led to a surge in complaints, which prompted the Fed to ask banks to report their PPP complaints to the Federal Trade Commission.
The Federal Deposit Insurance Corporation has also reported a decrease in the number and severity of complaints.
The Consumer Financial Protection Bureau also has reported that a number of major banks have seen declines in PPP lending and have been unable to recover their losses.
But that hasn’t stopped some lenders from continuing providing the loans online and continuing to offer the loans.
A few months ago, for example, Bank of America launched a program to provide loan and payment options that included payday loans.
The service has since been pulled.
Bank of Americans CEO Brian Moynihan told CNBC earlier this month that “there’s still a lot of risk associated with the PPL.”
“We still have a lot to do with our risk management and our compliance programs,” he said.
Bank is also working with the Federal Deposit Service to “add additional protections for consumers to protect against fraud,” according to the statement.
In an email to CNBC, a Bank of American spokeswoman said, “We continue to provide a range of online payment options and services for our customers.”
The PPP service was created in 1999 by the National Consumer Law Center.
The group has argued that PPPs are a form of payday lending that are unregulated and could lead to consumer abuses, including identity theft and fraud.
The NCLC is not associated with payday lenders.
“They are not a bank or a credit union,” NCLC president Jim Rifkin said in September.
“It is their business model to create this kind of business model.”
PPP services have been available since 2009.
The banking industry has been criticized for providing PPLs at the expense of the customer.
A study released in May by the Federal Housing Finance Agency (FHFA) found that the number one complaint received from borrowers in the PPE was a problem with their payment account.
The report found that of the 10.8 million complaints received in FY14, nearly one in four of them were about account access.
Another 1.3 million were about incorrect information on the PPT.
Bank spokeswoman Nicole Gass said that the NCLCs guidance is aimed at banks that are able to continue to serve borrowers.
“We are committed to providing borrowers with the highest quality and most cost-effective payment options, and we are working to update our payment policies to better align with this approach,” she said.
A number of big banks are trying to improve their online payment systems, and there are signs that the Fed is taking steps to help them.
On Thursday, JPMorgan Chase, Citigroup, Wells Fargo, and Bank of Ameritrade announced that they would all be rolling out online payment and account information for customers.
Last month, BankOne also announced a new initiative to make its services more user friendly and secure.
The move comes after several years of improvements to its PPP program, which have made it easier and faster for consumers.